I absolutely love this bag! It is the perfect size for me to keep all my essentials back and forth to work! I love the handles, the flat bottom leather, which makes it easier to keep the bag upright.. I love that it has a top zipper. A lot of bags don’t have a flat bottom or a top zipper. I like the print and quality instruction and have the matching tumbler! Denae has been wonderful on communication and helping me with the status of shipping! Excellent customer service! Thank you, Denae! I will be ordering for Christmas gifts!